Remote Support

We use the most advanced remote repair technology in the industry, logging in to check and update your computer’s software.

At Answered by Geeks, we use the most advanced remote computer repair technology in the industry. Did you know that over 90% of all personal computer issues and malfunctions are related to software? What this means to you is we can remotely connect to your computer and we do not even have to touch your machine. It’s all done from our office.
* No more lugging your computer to a repair shop.
* No worries about which wire goes where when you get your PC back home.
* No more waiting at home while the tech completes the job, get us connected and then go about your day!
* No more wasting valuable time while waiting for yet another repairman to walk through your home.
WHAT TO EXPECT:
You will need to call us to setup a time for one of our technicians to perform the work and to make payment arrangements. Then you will need to download and run our remote support software.
Once installed it will generate a number you will need to provide to our tech. Our tech will then connect to your computer and once completed we will follow up with a phone call to let you know what we have repaired. Each remote repair session will last any where from a few minutes to several hours, depending on the complexity of the issue at hand. If you have any questions about our service or how we work, please feel free to call us.
When choosing a company to remove your viruses and clean your computer, it is extremely important that you choose the right company. It makes a huge difference who you work with and who you hire to do your computer repair. Everyone wants it done right the first time, and you can trust the professionals at Answered by Geeks.